RAVENHOL DIGITAL SUPPORT

Help when you need it.

Choose the product or topic that best matches your question. We’ll point you to the right support path without making you hunt around.

PRODUCT SUPPORT

Which app do you need help with?

Each app has its own support path so your question reaches the right place.

ROSTERPAL

RosterPal support

Get help with account access, roster imports, AI roster reading, company access, messages, notifications, cloud sync and general troubleshooting.

AI roster readingWeek-to-week importsAccount & company accessMessages & notifications
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CAN I ASK YOU A PERSONAL QUESTION?

App support

Get help with gameplay, purchases, favourites, saved conversations, question access, player setup and general app issues.

Gameplay & questionsPurchases & unlocksFavourites & saved gamesPlayer setup

QUICK HELP

Common support topics

These are the details that usually help us understand an issue quickly.

Account & sign-in

Help with signing in, account access, verification and profile issues.

Roster & imports

Help with roster uploads, AI reading, week-to-week imports and shift details.

App features

Questions about calendars, favourites, saved conversations, messages and settings.

Privacy & data

Questions about personal information, data requests and account-related privacy.

BEFORE YOU CONTACT US

A few details can save time.

When reporting an issue, include the product name, what you were trying to do, what happened, and your device type where relevant.

1Name the productTell us which Ravenhol app you’re using.
2Describe the stepsWhat did you tap or do before the problem appeared?
3Add a screenshotIf appropriate, include a screenshot. Never send passwords or sensitive information.

PRIVACY & ACCOUNT REQUESTS

Need help with your data or account?

For privacy questions, account-related data requests, or general Ravenhol Digital enquiries, use the contact page so the request can be handled appropriately.